Questions determine the search space

Every question establishes a frame. Someone who asks only which solution is fastest sees different possibilities from someone who also asks about side effects and the perspectives of those affected.

Three characteristics of robust questions

Robust questions identify the subject, allow multiple justifiable answers, and make clear how an answer can be evaluated.

The counterposition is that, in urgent situations, a narrow question can be more helpful than maximum openness. The purpose of the question is therefore decisive.

Asking good questions is not an end in itself. It improves decisions when assumptions, criteria, and uncertainties are subsequently examined explicitly.